Privacy & Security

Your privacy and security are our top concern. None of the information you provide in your ordering transactions with SSI will be sold or shared by us. All Internet transactions are processed by reputable, secure, encrypted shopping sites (Amazon.com and PayPal).


Shipping

Orders bought through PayPal are shipped within 1-2 business days of receipt. We ship via UPS and provide the tracking number if an email is provided by the customer. Shipping cost varies, depending on quantity and type of product ordered. A single DVD’s S&H charges are $3.49. Orders bought through Amazon.com are shipped either same-day or several days out, depending on how many DVDs they have left in stock.


Return Policy
All sales on tools and T-shirts are final. For DVDs bought directly on our Web site (NOT Amazon.com) we offer a 30-day money-back guarantee for 100 percent of the product price. (If you want to see a preview of the DVD before you buy it, click here.) We do not reimburse shipping costs. All returns are credited in 10-14 days from the time you ship them back to SSI. If you need to return a DVD, simply print and fill out the return form, and send both the product and form to:


Sand Sculptors International

P.O. Box 1448

Torrance, CA 90505

ATTN: DVD Customer Service


A DVD return must be shipped via certified mail. SSI is not responsible for DVD returns that are lost in the mail.


Note: If you bought your DVD from Amazon.com, please follow Amazom.com’s instructions for returns—we do not accept returns of DVDs bought on Amazon.com. View Amazon.com’s return policy.

Ordering Policies